Refund Policy

Refund & Return Policy

At Mahant Global Store, we want you to be completely satisfied with your purchase. Please read our refund and return policy carefully.

Returns

We accept returns within 7 days of delivery, provided the item is:

  • Unused and in its original condition
  • In the original packaging with all accessories and manuals included
  • Accompanied by proof of purchase (order confirmation or receipt)

Non-Returnable Items

The following items cannot be returned:

  • Products that have been used, damaged, or altered after delivery
  • Items without original packaging or missing accessories
  • Products purchased on sale or clearance

Defective or Damaged Items

If you receive a defective or damaged product, please contact us within 48 hours of delivery at Support@mahantglobalstore.co.za with photos of the damage. We will arrange a replacement or full refund at no additional cost to you.

How to Initiate a Return

  1. Email us at Support@mahantglobalstore.co.za with your order number and reason for return
  2. We will respond within 1–2 business days with return instructions
  3. Ship the item back to us using a trackable courier service
  4. Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–7 business days to your original payment method.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at Support@mahantglobalstore.co.za.

Contact Us

For any questions about your return or refund, please reach out to us: